Do you have any questions that I can help you with?
Currently, BIGSTAR.tv offers a basic account and two types of memberships:
BIGSTAR Streaming at $4.99/month
BIGSTAR After Dark at $9.99/month
Both of the above memberships entitle you to our vast selection of titles in all genres, as well as the ability to stream content to a number of devices, such as:
PC & MAC, and laptop computers Mobile phones and tablets that use Android, iOS, and Palm WebOS operating systems TV and other devices, such as the Roku Box and PopBox.
Our After Dark membership includes unlimited access to our full library of streamed movies, documentaries, TV series, as well as our "After Dark" adult section.
To sign up for a BIGSTAR.tv account, click "SIGN UP" on the homepage. After entering your email address and selecting a password for your new account, you will be prompted to select a membership plan. Please keep in mind you can always change your membership at any time.
Yes, all new members are entitled to a 30 day free trial of our Streaming membership. Members who have already redeemed a 30 day free trial are ineligible to receive a second free trial. Members who are signing up for an After Dark membership are not given a free trial of this plan.
Unfortunately, the 30 day free trial is only available for our Streaming membership. Due to the explicit nature of the content in our After Dark membership, we are unable to offer free trials. Since After Dark is a prepaid service, we cannot issue refunds.
Unfortunately, BIGSTAR does not offer refunds for any cancellations of memberships. To avoid being billed, each member has the option to cancel their Streaming membership before the 30 day trial period expires. Please note: Your membership will remain active until the end of the last month you paid for.
Unfortunately, BIGSTAR does not offer refunds for any cancellations of After Dark memberships. Please note: Your membership will remain active until the end of the final month you paid for.
Yes, you can change your membership at any time. However, you will not be refunded for any monthly payments upon changing or canceling your membership.
Log in to your BIGSTAR account at www.bigstar.tv and click on Settings at the top of the homepage. Locate the section titled "Your Membership Plan." Click the desired level of membership.
Log in to your BIGSTAR account at www.bigstar.tv and click on Settings at the top of the homepage. Locate the section titled "Your Membership Plan." Click the option for canceling your membership.